Terms and Conditions

By engaging Business Insight Services ("we," "our," or "us") for bookkeeping, accounting, or related financial services, or by accessing our website, you ("Client") agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

Business Insight Services provides professional bookkeeping, accounting, tax preparation, financial reporting, and related services as described in your service agreement or proposal. The specific scope of services, deliverables, and timelines will be outlined in a separate engagement letter or statement of work signed by both parties. We reserve the right to refuse or discontinue any service at our sole discretion, including but not limited to situations involving incomplete information, non-payment, or requests that fall outside our areas of expertise.

To enable us to perform our services effectively, you agree to: - Provide accurate, complete, and timely financial information and documentation - Grant necessary access to accounting software, bank feeds, and financial records - Review and approve all deliverables in a timely manner - Notify us promptly of any errors, discrepancies, or changes in your business - Maintain backup copies of all records provided to us - Ensure that all information you provide is truthful and compliant with applicable laws You are solely responsible for the accuracy of source documents and records you supply. Our work product is based on information provided by you, and we are not responsible for errors arising from inaccurate or incomplete information.

Service fees are as described in your engagement agreement or on our Pricing page. Unless otherwise agreed in writing: - Invoices are due within 15 days of the invoice date - Recurring monthly services are billed in advance at the beginning of each billing period - Late payments are subject to a 1.5% monthly finance charge (18% annually) on outstanding balances - We reserve the right to suspend or terminate services for accounts overdue by more than 30 days All fees are in U.S. dollars. We reserve the right to adjust pricing with 30 days' written notice. Continued use of services following notice constitutes acceptance of the revised fees.

We understand that your financial and business information is highly sensitive. We agree to: - Keep all client information strictly confidential - Use your information solely for the purpose of providing contracted services - Not disclose your information to any third party without your written consent, except as required by law or professional standards - Maintain appropriate technical and organizational safeguards This confidentiality obligation survives the termination of our engagement. You agree to keep confidential any proprietary methods, templates, or work product we share with you.

Upon full payment of all outstanding fees, you own the financial reports, prepared documents, and deliverables we produce specifically for you under our engagement. However, we retain ownership of all underlying methodologies, templates, software, tools, and general know-how used to produce those deliverables. Nothing in these Terms grants you any right to our proprietary systems, processes, or software platforms.

Our services are performed in accordance with applicable professional standards. However, to the fullest extent permitted by law: - Our total aggregate liability to you for any claims arising from or related to our services shall not exceed the total fees paid by you in the three (3) months preceding the event giving rise to the claim - We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, even if advised of the possibility of such damages - We are not responsible for decisions you make based on the financial information we prepare Some jurisdictions do not allow limitations on liability, so the above may not apply to you in full.

Unless explicitly stated in your engagement agreement, our bookkeeping and accounting services do not constitute legal, tax, or investment advice. Tax preparation services prepare returns based on information you provide; final filings are your responsibility to review and approve before submission. For legal advice, please consult a licensed attorney. For complex tax planning or investment decisions, please consult a licensed CPA or financial advisor.

Either party may terminate the engagement with 30 days' written notice. We may terminate immediately upon: - Material breach of these Terms that is not cured within 10 days of written notice - Non-payment of outstanding invoices - Fraud, misrepresentation, or illegal activity Upon termination, you are responsible for all fees incurred through the termination date. We will provide reasonable assistance in transitioning your records and accounts to you or a successor provider. Any work in progress at termination will be invoiced at our standard hourly rates.

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If negotiation is unsuccessful, disputes shall be submitted to binding arbitration in Cobb County, Georgia, under the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorneys' fees and costs. Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Cobb County, Georgia.

We may update these Terms and Conditions from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms.

If you have any questions about these Terms and Conditions, please contact us at: Email: contact@businessinsightservices.com Business Insight Services 1256 Tinderbox Lane, Kennesaw, GA 30144